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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2473757's own words
Hello, I purchased a loveseat from Bob several weeks ago. I picked it up and brought it home to only find that it was ripped. I called immediately and requested a replacement. Bob's didn't want to deliver the replacement but reluctantly agreed to deliver the replacement. On the day of delivery we went online to only find out that our delivery was cancelled. This was extremely frustrating since we took a day out of work. On the next scheduled day of delivery your team gave us a *PM schedule but when we tracked the schedule it showed you were going to be an hour early. As the customer I am extremely disappointed at the number of phone calls and effort on my part to get this corrected. Tracy Fillion
GetHuman2473757 did not yet indicate what Bob's Discount Furniture should do to make this right.
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