Hello, I purchased a loveseat from Bob several weeks ago. I picked it up and brought i...

GetHuman2473757's customer service issue with Bob's Discount Furniture from March 2019

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The issue in GetHuman2473757's own words
Hello, I purchased a loveseat from Bob several weeks ago. I picked it up and brought it home to only find that it was ripped. I called immediately and requested a replacement. Bob's didn't want to deliver the replacement but reluctantly agreed to deliver the replacement. On the day of delivery we went online to only find out that our delivery was cancelled. This was extremely frustrating since we took a day out of work. On the next scheduled day of delivery your team gave us a *PM schedule but when we tracked the schedule it showed you were going to be an hour early. As the customer I am extremely disappointed at the number of phone calls and effort on my part to get this corrected. Tracy Fillion
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Bob's Discount Furniture

Customer service issue
Reported by GetHuman2473757
Mar 13th, 2019 - 5 mons ago
I have an issue with Bob's Discount Furniture too
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Seen by 1 customer so far
Similar issue to 214 others
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Timeline
GetHuman2473757 started working on this issue
Mar 13th 6:08pm