I have an issue with my recently purchased sectional sofa set. One of the power recline...

GetHuman-nightbyf's customer service issue with Bob's Discount Furniture from January 2019

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The issue in GetHuman-nightbyf's own words
I have an issue with my recently purchased sectional sofa set. One of the power recliners is not functioning at all. It's one of the sections without an arm, it resides in the center. Also after * months the cushions are all ready starting to say. I am also on my second power stand alone recliner chair, that to me doesn't sit flat on the floor. A service tech was out, couldn't find anything wrong. I contacted the Bob's universal phone number, left a message and was never contacted back. My phone number is ***-***-**** so my purchase can be pulled up. What do I do now?
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Bob's Discount Furniture

Customer service issue
Reported by GetHuman-nightbyf
Jan 16th, 2019 - 9 mons ago
I have an issue with Bob's Discount Furniture too
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Seen by 7 customers so far
Similar issue to 182 others
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GetHuman-nightbyf started working on this issue
Jan 16th 1:25am