months ago my account was hacked by someone overseas. i changed the p***word at the tim...

GetHuman-burchama's Hacked Account issue with Blizzard from April 2018

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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
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The issue and preferred resolution, in GetHuman-burchama's own words:
months ago my account was hacked by someone overseas. i changed the p***word at the time but he was apparently deep in enough he was able to change the p***word again. it says that my account is unable to be found under the email it was before however i have it connected to my facebook and i can still connect through there however i have to have an authenticator which i did not have set up before so i can only ***ume it has to go through them and i was hoping i would be able to get my p***word* set up a new one and remove them from the account entirely. the username was PCDrew. i've been inactive for months because i have been spending time working on my computer to clear all of the bugs on it and trying to revert all of my other accounts back to the way they were along with recuperating from the stress.
I trust that Blizzard will make this right and come up with a resolution that is fair.
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Hacked Account issue
Reported by GetHuman-burchama
Apr 29th, 2018 - 3 mons ago
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GetHuman-burchama started working on this issue
Apr 29th 11:05pm