I am Michael D. Kersey (*****@***.com) and my wife is Amy N Tran (*****@***.com).**Las...

GetHuman-mdkersey's customer service issue with Bit Defender from August 2018

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The issue in GetHuman-mdkersey's own words
I am Michael D. Kersey (*****@***.com) and my wife is Amy N Tran (*****@***.com).**Last year I purchased BitDefender Total Security **** (IIRC) last year for my wife's PC. After awhile she had so many problems I removed it completely and to the best of my ability closed all accounts. I called BitDefender phone service and they said autorenewal was cancelled. **However, much to my surprise, I just received a charge for $**.** to my credit card from AVNGATE*BITDEFENDER.CO ********** GA. **I would like this charge deleted from my bill, please.
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Bit Defender

Customer service issue
Reported by GetHuman-mdkersey
Aug 11th, 2018 - a yr ago
I have an issue with Bit Defender too
Fixed
Seen by 3 customers so far
Similar issue to 3 others
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Timeline
GetHuman-mdkersey started working on this issue
Aug 11th, 2018 6:41pm
GetHuman-mdkersey indicated the issue is not fixed yet.
Aug 13th, 2018 4:45pm