I cannot log into big fish games - I was trying to buy a game

GetHuman-absoseng's Account Access issue with Big Fish Games from December 2019

Help with my Big Fish Games issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-absoseng's own words
I was trying to buy a game ... I cannot log into big fish games

GetHuman-absoseng did not yet indicate what Big Fish Games should do to make this right.

How GetHuman-absoseng fixed the problem

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Big Fish Games

big fish game
Account Access issue
Reported by GetHuman-absoseng
Dec 13th, 2019 - 2 years ago
Fixed
Seen by 33 customers so far
Similar issue to 386 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman-absoseng started working on this issue
Dec 13th, 2019 1:40am
GetHuman-absoseng indicated the issue is not fixed yet.
Dec 13th, 2019 10:51pm
GetHuman-absoseng confirmed the issue is fixed. Hooray!
Dec 17th, 2019 7:42am

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