some of my games will not play longer than * hour even though I've pd. for them. also o...

GetHuman1959338's customer service issue with Big Fish Games from January 2019

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The issue in GetHuman1959338's own words
some of my games will not play longer than * hour even though I've pd. for them. also on one of the games I tried to play, Christmas wonderland * today I was able to play yesterday but today it won't play .I got a few code errors when I tried to play . one error had code ***, one had error code *** and another had error code*. I don't know what to do .I have uninstalled the big fish and reinstalled the app. that didn't fix the problem. I uninstalled and reinstalled the games that would not play more than an hour. that didn't work either. I have about ** games so I can't try all of then to see which ones work but I tried at least about ** of them and some played longer than * hour and the others didn't.one game ,Christmas wonderland * which had been downloaded *and had been in my queue went off my queue completely for no reason and that's the one that sent me error messages.i don't know what to do. hope you can help.
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Big Fish Games

Customer service issue
Reported by GetHuman1959338
Jan 14th, 2019 - 9 mons ago
I have an issue with Big Fish Games too
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GetHuman1959338 started working on this issue
Jan 14th 4:14am