I don't know, maybe I didn't get with the right department!!
GetHuman1055683's customer service issue with Big Fish Games from August 2018
Help with my Big Fish Games issue
The issue in GetHuman1055683's own words
I have explained my problem in "The Problem - in Detail." ... I purchased Big Fish * Collector's Edition and I love it. I also have the others!! I am on Level ***, and I cannot get the wall or the jewels on the left side of the game to clear! Is there a trick to it? I have actually played this Level for * hours! (shame on me) and can't make it do anything to explode those two blocks. PLEASE help me. I have * other Tanks I need to keep up with!!! Thanking you in advance!!!
I would appreciate an email with the instructions on how to get those two walls exploded so I can go on and get to other levels in the game. I have * Fish Tanks so far, and would like to keep going!!! My health makes it so I have a LOT of "down time."
Well I have purchased A LOT of Big Fish Games since **** when I was a member. I was very ill, and really enjoyed playing your games!!!!
It has in the right margin here that the problem was "fixed". Well, I have looked in my email, and my spam folder, and I do NOT see any information about how to resolve this problem!!! What DO I DO?????
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