I purchased Ancient Tripeaks(Mac) on ***********Every time I click play, I receive erro...

GetHuman-carole_b's customer service issue with Big Fish Games from August 2018

4 views
 | 
91 similar
 | 
0 following
Help with my Big Fish Games issue
First: share to improve GetHuman-carole_b's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-carole_b's next move: call Big Fish Games.
The best way to get your problem resolved is to tap the button below to start calling Big Fish Games. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-carole_b may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-carole_b's own words
I purchased Ancient Tripeaks(Mac) on ***********Every time I click play, I receive error code ***.*Also the message urging me to quit running a game already running.*I am able to play other games I have already purchased from Big Fish games *and I am not experiencing this problem. I have have uninstalled and reinstalled *Ancient Tripeaks, but keep receiving the same error message.
GetHuman-carole_b did not yet indicate what Big Fish Games should do to make this right.
I have an issue with Big Fish Games too
How GetHuman-carole_b fixed the problem
We are waiting for GetHuman-carole_b to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Big Fish Games's attention and get better help faster. Tap below to get started.
Having Big Fish Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Big Fish Games email you?
This email address isn't valid
Follow this issue
See how GetHuman-carole_b fixes it.
This email address isn't valid

Big Fish Games

Customer service issue
Reported by GetHuman-carole_b
Aug 28th, 2018 - 7 mons ago
I have an issue with Big Fish Games too
Not resolved
Seen by 4 customers so far
Similar issue to 91 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-carole_b started working on this issue
Aug 28th, 2018 11:29pm