I just opened a box of betty Crocker au gratin potatoes and found a bag of what is basi...
GetHuman2226382's customer service issue with Betty Crocker from February 2019
Help with my Betty Crocker issue
Did we steer you to the right help?
Waiting to see if GetHuman2226382 got the right customer help using our suggestion.
First: share to improve GetHuman2226382's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2226382 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman2226382's own words
I just opened a box of betty Crocker au gratin potatoes and found a bag of what is basically half a bag of crushed dried potatoes. I have been buying this product for years and am truly disappointed that obviously your quality control personnel are not doing their jobs. When cooked, this mess is going to be nothing but mush..I might as well buy the mashed potatoes and throw some cheese in it. As this is the *rd box I have opened with the same results, I wont be buying this product again until the problem is resolved. I see others have had the same problem so it is obvious the issue is with your equipment as there is no evidence of damage to the outer box or inner bag of the potatoes. Let me know when you get the problem solved.
GetHuman2226382 did not yet indicate what Betty Crocker should do to make this right.
I have an issue with Betty Crocker too
How GetHuman2226382 fixed the problem
We are waiting for GetHuman2226382 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.