I just opened a box of betty Crocker au gratin potatoes and found a bag of what is basi...

GetHuman2226382's customer service issue with Betty Crocker from February 2019

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The issue in GetHuman2226382's own words
I just opened a box of betty Crocker au gratin potatoes and found a bag of what is basically half a bag of crushed dried potatoes. I have been buying this product for years and am truly disappointed that obviously your quality control personnel are not doing their jobs. When cooked, this mess is going to be nothing but mush..I might as well buy the mashed potatoes and throw some cheese in it. As this is the *rd box I have opened with the same results, I wont be buying this product again until the problem is resolved. I see others have had the same problem so it is obvious the issue is with your equipment as there is no evidence of damage to the outer box or inner bag of the potatoes. Let me know when you get the problem solved.
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Betty Crocker

Customer service issue
Reported by GetHuman2226382
Feb 17th, 2019 - 8 mons ago
I have an issue with Betty Crocker too
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Seen by 5 customers so far
Similar issue to 210 others
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GetHuman2226382 started working on this issue
Feb 17th 10:19am