I bought * bags of sugar cookie cookie mix with a better if used by ** jul **** AV...

GetHuman1895377's customer service issue with Betty Crocker from January 2019

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The issue in GetHuman1895377's own words
I bought * bags of sugar cookie cookie mix with a better if used by ** jul **** AV **** * in December at Walmart. On Christmas Eve, I put all * bags in a large bowl with the butter I had softened and * eggs. As I was mixing, I realized that there were small black clumps all in the mix. When I felt of them and crushed them they were crumbly, more flat black stuff. It was all through the mix. I threw it all away. I bought * more bags with a different better if used by date and code. They were fine. I’ve used this mix for years. I’ve never had black stuff in my mix. *I would like a refund. The * I replaced them with from Walmart cost $*.** each plus tax for a total of $*.**.
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Betty Crocker

Customer service issue
Reported by GetHuman1895377
Jan 4th, 2019 - 4 mons ago
I have an issue with Betty Crocker too
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Seen by 10 customers so far
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GetHuman1895377 started working on this issue
Jan 4th 2:30pm