Have not been matched with a therapist I requested , Aria Michaels Paradise .. it’s bee...

GetHuman4959323's customer service issue with BetterHelp.com from June 2020

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The issue in GetHuman4959323's own words
Have not been matched with a therapist I requested , Aria Michaels Paradise .. it’s been * days now and gotten no reply from BetterHelp.. it’s been a horrible experience so far .. there customer service just does not contact in a timely manner .. I’m so disappointed in them and if they can’t match me I want a refund.. I asked before for a counselor and was told they are not available- why do t they remove her off their list - I lost two days there .. still no response .. someone plz do your job .. why am I two weeks in with no or little help in support..

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BetterHelp.com

Customer service issue
Reported by GetHuman4959323
Jun 16th, 2020 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 99 others
0 customers following this

Timeline

GetHuman4959323 started working on this issue
Jun 16th 4:53pm
GetHuman4959323 indicated the issue is not fixed yet.
Jun 16th 9:44pm
GetHuman4959323 indicated the issue is not fixed yet.
Jun 16th 10:00pm

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