Is my counseling information confidential?

Yes, your counseling information is confidential. At BetterHelp, we prioritize your privacy and follow strict confidentiality guidelines. Our licensed therapists are ethically and legally bound to maintain confidentiality. They are committed to safeguarding your personal information and ensuring that it remains secure at all times. However, please note that there are legal and ethical limitations to confidentiality in certain situations. For instance, if there is a risk of harm to yourself or others, or if there is suspected child or elder abuse, therapists may be required by law to disclose relevant information to appropriate authorities. These limitations exist to ensure your safety and the safety of others. Nevertheless, your trust and privacy are of paramount importance to us, and we take every necessary measure to protect your confidentiality.