False advertising that must be rectified

GetHuman5880634's customer service issue with Best Buy from March 2021

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The issue in GetHuman5880634's own words
Get a Mac book pro to help me launch my home business of graphic design! ... I was promised a $* Mac book pro for doing a * minute survey! It said nothing about signing up for a monthly fee of $**! Not until they wanted the shipping information and credit card information! This is a flat out misleading survey! I screenshot the thing too! It said complete the survey in * minute and you will get the laptop! Now I did that and expect my laptop! No I’m not going to sign up for some smal print fee that I can’t afford when it wasn’t listed in the beginning! This is FALSE ADVERTISEMENT!
This was especially frustrating because I have been working to get this exact computer to help me with my at home business
I want what was promised to me. I want you to send me a new Mac book pro for the $* I was promised! Without any strings attached!
I have been a customer of Best Buy for well over ** years! Buying most of my electronics and cameras from you!
Talked to your chat person who was very willing to help as long as I paid then **.**!
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Best Buy

**** Mac book pro
Customer service issue
Reported by GetHuman5880634
Mar 23rd, 2021 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 5312 others
0 customers following this


GetHuman5880634 started working on this issue
Mar 23rd, 2021 11:45pm