False advertising that must be rectified

GetHuman5880634's customer service issue with Best Buy from March 2021

Help with my Best Buy issue
First: share to improve GetHuman5880634's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5880634 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman5880634's own words
Get a Mac book pro to help me launch my home business of graphic design! ... I was promised a $* Mac book pro for doing a * minute survey! It said nothing about signing up for a monthly fee of $**! Not until they wanted the shipping information and credit card information! This is a flat out misleading survey! I screenshot the thing too! It said complete the survey in * minute and you will get the laptop! Now I did that and expect my laptop! No I’m not going to sign up for some smal print fee that I can’t afford when it wasn’t listed in the beginning! This is FALSE ADVERTISEMENT!
This was especially frustrating because I have been working to get this exact computer to help me with my at home business
I want what was promised to me. I want you to send me a new Mac book pro for the $* I was promised! Without any strings attached!
I have been a customer of Best Buy for well over ** years! Buying most of my electronics and cameras from you!
Talked to your chat person who was very willing to help as long as I paid then **.**!
How GetHuman5880634 fixed the problem

We are waiting for GetHuman5880634 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

**** Mac book pro
Customer service issue
Reported by GetHuman5880634
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 5312 others
0 customers following this

Timeline

GetHuman5880634 started working on this issue
Mar 23rd 11:45pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies