*BBY**-************- Dishwasher purchased and install date for ******. Plumbing issue n...

GetHuman5048661's Geek Squad Support issue with Best Buy from July 2020

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The issue in GetHuman5048661's own words
*BBY**-************- Dishwasher purchased and install date for ******. Plumbing issue needed to be resolved prior to installation. Issue was resolved same day. Called and made installation appointment for ******* @ *am. Received text and email confirmation. * hours later, received update asking to schedule appointment. Called back, received another appointment. This cycle has continued for the last ** hours. Seven calls and four appointments which were all automatically cancelled. The last two calls to Geek Squad the customer service reps hung up on me. I would like the recordings pulled. Fix my issue or refund my money.

GetHuman5048661 did not yet indicate what Best Buy should do to make this right.

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Best Buy

Geek Squad Support issue
Reported by GetHuman5048661
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 5448 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman5048661 started working on this issue
Jul 9th 8:34pm
GetHuman5048661 indicated the issue is not fixed yet.
Jul 10th 1:03am
GetHuman5048661 indicated the issue is not fixed yet.
Jul 10th 1:20am