Today I drove for ** minutes to the Wawick RI Best Buy to purchase a top of the line So...

GetHuman3628208's customer service issue with Best Buy from September 2019

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The issue in GetHuman3628208's own words
Today I drove for ** minutes to the Wawick RI Best Buy to purchase a top of the line Sony or Bose wireless noise cancelling headphones with Alexa or Google assist for $*** to $***. I had many questions that I was looking for answers. When I arrived at the store there were about ** associates gathered around the center of the store. I waited for ** minutes for assistance asking at the person watching the front door. Eventually somebody came over to assist. He showed me the Sony model which I was interested in. When I strated to ask specific questions, and I quote " not today, we are all tied up with the new launch of the IPhone **." So I was not happy to say the least and walked out of the store passing the man at the door. I voiced my displease to him as well and kept walking to my car and left vowing never to purchase again from Best Buy. Not the way to treat a customer.

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Best Buy

Customer service issue
Reported by GetHuman3628208
Sep 21st, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 14456 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman3628208 started working on this issue
Sep 21st, 2019 7:19pm
GetHuman3628208 indicated the issue is not fixed yet.
Sep 22nd, 2019 4:12pm
GetHuman3628208 indicated the issue is not fixed yet.
Sep 22nd, 2019 4:23pm
GetHuman3628208 indicated the issue is not fixed yet.
Sep 25th, 2019 12:44am