I was in The Applevalley location in Minnesota have to say the guy working with Geek Sq...

GetHuman-nickeymo's customer service issue with Best Buy from November 2018

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The issue in GetHuman-nickeymo's own words
I was in The Applevalley location in Minnesota have to say the guy working with Geek Squad very nice but my son broke his tablet and so I walked over there after finding my ink and saw that the Fire * was $** off and made the price $**.** and then the case regularly $**.** was *.** I was excited and looked at the sign a couple times and made sure I got right things then went up front and when it came up regular prices I asked the girl she went and checked it and said $** off was $**.** I needed it but declined on case since that was not coming up correctly either I went to my car because I was in a hurry then thought about it and I knew exactly what that sign said so I called to talk to a manager and I waited and the person on the phone would not give me to a manager but said to get a price match that I had to come back in and see if the manager wanted to honor it I am in retail as well I am a manager I know customer isn’t always right but if a sign is up even if it is my fault for not taking it down I honor all prices so that people come back I told the person on the phone I would no longer shop their nor would I keep my credit card and he said that was fine very annoying I just thought you should know I am not sure what I want I do not have time to go in and argue with people because I feel like sign is gone now so it won’t matter
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Best Buy

Customer service issue
Reported by GetHuman-nickeymo
Nov 27th, 2018 - 9 mons ago
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GetHuman-nickeymo started working on this issue
Nov 27th, 2018 5:13pm