I am in the parking lot of Best Buy, Union City & I AM FURIOUS!!!! **I bought an HDMI t...

GetHuman-djvaliao's customer service issue with Best Buy from November 2018

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The issue in GetHuman-djvaliao's own words

I am in the parking lot of Best Buy, Union City & I AM FURIOUS!!!! **I bought an HDMI to VGA Adapter for my father as a favor, & when he discovered it wasn’t compatible for his monitor*computer, he asked me to return it. **BUT BEST BUY IS NOT ACCEPTING ANY RETURNS UNTIL TUESDAY, *****!!! **Black Friday was yesterday, & the store isn’t busy at all! I work full-time Monday through Friday, & my weekends are the only free time I have to run errands like this. There also isn’t a Best Buy located in my immediate hometown. I have wasted my valuable time coming here. This is absolutely ridiculous! **If I’m ever able to return this stupid adapter, I doubt I’ll buy from Best Buy ever again if you continue to have these ridiculous return policies. **I understand that I have to wait until Tuesday, but this is a terrible customer experience!!!! What can you do for me in the meantime to make things right?! I am outraged!!!

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Best Buy

Customer service issue

Reported by GetHuman-djvaliao

Nov 24th, 2018 - a yr ago

I have an issue with Best Buy too

Not resolved

Seen by 3 customers so far

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GetHuman-djvaliao started working on this issue

Nov 24th, 2018 5:49pm