Before I contact Better Business Bureau, I decided to try one more time to resolve my p...

GetHuman-syossetb's customer service issue with Best Buy from July 2018

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The issue in GetHuman-syossetb's own words
Before I contact Better Business Bureau, I decided to try one more time to resolve my problem. I had purchased * $*** gift cards with cash star* Best Buy and received three $** of the advertised bonuses. My son was having trouble purchasing the gift card. Therefore I purchased it for him. His name is on the certificate. He is the customer and the recipient.He was denied the bonus because they said that it was on my email address. No where does it say that maximum of * for each email address. It specifically states * per customer. Three gift cards were specifically for me( with my name as the customers). The fourth one( card number ****************) was specifically specified for my son -Philip. He should have received the $** bonus. Thank you in advance. Robert Schwartzman

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Best Buy

Customer service issue
Reported by GetHuman-syossetb
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 4 customers so far
Similar issue to 1178 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman-syossetb started working on this issue
Jul 9th, 2018 11:58pm
GetHuman-syossetb shared this issue with friends on Facebook
Jul 9th, 2018 11:59pm
GetHuman-syossetb indicated the issue is not fixed yet.
Jul 10th, 2018 1:00am

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