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Bergdorf Goodman Customer FAQ

Top Answers & How-to Guides

What is Bergdorf Goodman's Phone Number?

The question we are asked most often is about how to talk to Bergdorf Goodman customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use multiple promo codes on one order?

No, only one promo code can be used per order at Bergdorf Goodman. The system is designed to accept only a single code during checkout....
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Order Management

How do I unsubscribe from your mailing list?

To unsubscribe from our mailing list, you can simply follow the instructions provided in the emails you receive from us. Typically,...
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Can I cancel or change my order?

Yes, customers have the option to cancel or modify their order at Bergdorf Goodman. However, it is important to note that cancellation...
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Shipping and Delivery

How long does it take for my order to be delivered?

At Bergdorf Goodman, we strive to provide prompt and efficient delivery of your order. Our estimated delivery time frame depends on...
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Can I track my order?

Yes, you can track your order at Bergdorf Goodman. Once your order is processed and shipped, you will receive a confirmation email...
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Do you offer international shipping?

Yes, Bergdorf Goodman offers international shipping to select countries worldwide. Customers can enjoy their luxury shopping experience...
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Returns and Exchanges

What is your return policy?

Our return policy at Bergdorf Goodman allows you to return eligible merchandise within 30 days of purchase for a full refund or exchange,...
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Payment Methods

What payment methods do you accept?

At Bergdorf Goodman, we offer a variety of convenient payment methods to ensure a seamless shopping experience. We accept all major...
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Gift Services

Do you offer gift wrapping?

Yes, at Bergdorf Goodman, we offer exquisite gift wrapping services to add that extra touch of elegance to your purchase. Our skilled...
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Customer Loyalty

What is your loyalty program?

Our loyalty program at Bergdorf Goodman is designed to reward our valued customers for their continued support and patronage. As a...
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Physical Store Information

Do you have a physical retail store?

Yes, we do have a physical retail store in New York City. Situated on Fifth Avenue, Bergdorf Goodman's flagship store is an iconic...
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Promo Codes

Can I use multiple promo codes on one order?

No, only one promo code can be used per order at Bergdorf Goodman. The system is designed to accept only a single code during checkout....
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Help me with my Bergdorf Goodman customer service issue

Ask any question you have about Bergdorf Goodman customer service. We will do our best to get you answers right away.
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