** March **** **:****I just got a UMX**. I am trying to patch a parameter (reverb) on a...

GetHuman2615994's customer service issue with Behringer from March 2019

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** March **** **:****I just got a UMX**. I am trying to patch a parameter (reverb) on a kontakt instrument to rotary **** *. I press assign and hold it while I move rotary **** *. I then hit enter . But in kontakt, when I go to learn the midi assignment and map it to that controller ****, I get no response. The littlered lightning bolt in kontakt that normally would appear to show it is receiving a midi command does not appear. But I know that they are communicating because the keys of course get the sounds (samples), and the main volume slider on the UMX** shows linked activity in the kontakt window with the library's volume control. What am I doing wrong or need to do differently or incorporate in this process that I am not doing? Hoping you can help--thanks!
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Customer service issue
Reported by GetHuman2615994
Mar 28th, 2019 - 23d ago
I have an issue with Behringer too
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Mar 28th 1:04pm