my order BBB********** was supposed to be supposably refunded confirmed by * representa...

GetHuman5314020's Returns issue with Bed Bath & Beyond from September 2020

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The issue in GetHuman5314020's own words
my order BBB********** was supposed to be supposably refunded confirmed by * representative, she said wait * days to receive money for refund. so ya that was ok but * days come and go, still no refund. Then I called back the representative said opon looking it was refunded the refund is official now so within ** hours it will be available. Once again i waited ** hours no refund still. * NOW THE *RD REPRESENTATIVE SAYS ''I APOLOGISE I GUESS THE LAST TWO REPRESENTATIVES MUST HAVE MISINFORMED YOU, THEY DID NOT REFUND YOU BUT, I CAN ASSURE YOU I HAVE REFUNDED THIS ITEM AND IT WILL BE THERE IN * DAYS ON YOU ORIGINAL PAYMENT METHOD" SO now sceptical I said I'm sorry but why should i believe that you refunded me if you just told me that the last TWO representatives didn't process it and both of them assured me as well?" ** The lady then quickly says "I assure you the item is refunded, can i assist you further ok thanks have a wonderful day bye!" and hangs up on me!!!!! **ITS BEEN * DAYS AND MY REFUND IS NO WHERE TO BE SEEN.

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Bed Bath & Beyond

Returns issue
Reported by GetHuman5314020
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1609 others
0 customers following this

Timeline

GetHuman5314020 started working on this issue
Sep 29th, 2020 8:18pm