I placed an order on September ** w Bed Bath & Beyond for $**.** and received an error...

GetHuman-fryebc's customer service issue with Bed Bath & Beyond from September 2020

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The issue in GetHuman-fryebc's own words
I placed an order on September ** w Bed Bath & Beyond for $**.** and received an error message of: We are sorry, an error has occurred on your PayPal account. I contacted PayPal but since the charge is pending they are unable to help at the moment. In the meantime, I receive an email from BB & B saying there are items still in my cart. So, I placed the order again today (September **). Now, there are two charges on my PayPal pending for the same order & the same error message. I want only one order, and don't want to be charged for two. I never received an email from BB & B stating that the orders are placed. Is there anything that you can do on your end to make one of the transactions process & remove the other & to ensure that one order is delivered? Please help. Frustrated. Thank you.

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Bed Bath & Beyond

Customer service issue
Reported by GetHuman-fryebc
Sep 12th, 2020 - a year ago
Not resolved
Seen by 20 customers so far
Similar issue to 1555 others
0 customers following this

Timeline

GetHuman-fryebc started working on this issue
Sep 12th, 2020 3:18pm