Yes, I purchased a bed skirt that did not fit. When I was in the time frame to return...

GetHuman-pcgordon's Complaint issue with Bed Bath & Beyond from July 2020

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The issue in GetHuman-pcgordon's own words
Get my money back. ... Yes, I purchased a bed skirt that did not fit. When I was in the time frame to return the item the store was closed due to the pandemic. When I went to the customer service and asked are they still honoring returns. I was told yes with a receipt never was told ninety day return window . All I was told, if I have my receipt, I can return the item. Today, July **th, **** ( few weeks from when the store reopen) I returned the item with my receipt, requested a refund instead given a store credit.. Spoke with the Store manager at **** Abercorn Street, and was advised because of the ninety days from the day of purchase, a store credit was given. I disagree because of no fault of mine or Bed Bath Beyond, the pandemic force things to close, as well as change. I can understand if I didn't have my receipt and store credit is warrant, but to use a store policy that has nothing to do with a pandemic going is not right. Her comment, "you can use the store credit anytime for something else it doesn't expires". Not giving someone their money back is unwarranted. I am requesting my money back. , Savannah, Georgia *****.
I was in timely manner of returning the product and the store was closed during the pandemic.
Giving my money back.
For years
Contacting Bed and Bath Headquarters.
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Bed Bath & Beyond

Return Item (Bedskirt) and was given a store credit.
Complaint issue
Reported by GetHuman-pcgordon
Jul 14th, 2020 - 9 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 1119 others
0 customers following this

Timeline

GetHuman-pcgordon started working on this issue
Jul 14th, 2020 7:14pm
GetHuman-pcgordon indicated the issue is not fixed yet.
Jul 20th, 2020 6:55pm
GetHuman-pcgordon indicated the issue is not fixed yet.
Jul 20th, 2020 6:56pm
GetHuman-pcgordon indicated the issue is not fixed yet.
Jul 20th, 2020 7:02pm