We're sorry to hear that you've been charged twice for the same purchase. Bath & Body Works always aims to provide a seamless shopping experience. As we don't directly handle transactions, in such scenarios, we recommend verifying the charges with your bank first. Sometimes, temporary authorizations can appear as double charges. If the extra charge doesn't drop off with time, your best course of action would be to reach out to Bath & Body Works' customer service directly through the link on the page you are currently viewing. They can assist you by looking into the transaction details and rectify the issue as needed.
Asked May 23, 2024 1:56 PM