*. On ********* I made a contract with a car dealer and friend to purchase a **** Volvo...

GetHuman-ernestsw's customer service issue with Bank of America from August 2018

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The issue in GetHuman-ernestsw's own words
*. On ********* I made a contract with a car dealer and friend to purchase a **** Volvo.* For $*,******. To determine the most economical source of the cash payment I needed to make for the purchase I checked out my investments at Wells Fargo and compared to using my BofA *cash advance on my Visa credit card. I called BofA customer service at ***-***-**** to get information on getting the $*,*** cash from my Visa account to be paid back on Sept *, ****. and was advised to go to my local branch to obtain the $**** cash from my Visa account, and was not advised of any extra fees.***. On ********* I went to the Campus Commons -Park Center Branch and explained to the clerk my need. I did not get his name, however he went to the manager to get instructions to make the transaction and advised me there was no additional cost as witnessed by my dealer. He gave me the requested $*,*** cash in an envelope with no receipt or notice of any fees.*I sent letter to CEO and Campus * Park Center Sacramento

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Bank of America

Customer service issue
Reported by GetHuman-ernestsw
Aug 8th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 3543 others
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Timeline

GetHuman-ernestsw started working on this issue
Aug 8th, 2018 10:58pm
GetHuman-ernestsw indicated the issue is not fixed yet.
Aug 9th, 2018 3:20am
GetHuman-ernestsw indicated the issue is not fixed yet.
Aug 10th, 2018 12:46am

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