Good Morning! My name is Renie Shepler and I am a Property Manager in Parkersburg, WV...

GetHuman5882248's customer service issue with BB&T Bank from March 2021

Help with my BB&T Bank issue
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Name on the account, Billing address, Account holders birthday, Last 4 of SSN, and Full card number
The issue in GetHuman5882248's own words
Good Morning! My name is Renie Shepler and I am a Property Manager in Parkersburg, WV. I have one of your customers trying to get an apartment at my property and she has listed BB&T as holding some of her assets. In order to get approved we need a verification of assets filled out by you guys. Normally I fax these signed releases to the bank and they fill out and send back. Unfortunately, I'm having a hard time finding a fax number. I was hoping you could send me a good fax number so this customer can get her an apartment quickly, as we are filling up fast! Thank You so Much and have a great day!

GetHuman5882248 did not yet indicate what BB&T Bank should do to make this right.

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BB&T Bank

Customer service issue
Reported by GetHuman5882248
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 815 others
0 customers following this

Timeline

GetHuman5882248 started working on this issue
Mar 24th 2:21pm
GetHuman5882248 indicated the issue is not fixed yet.
Mar 25th 1:51pm