We live in MARIETTA ,PA. *****. We have been happy with the BB&T , it's pretty close, T...

GetHuman-screamw's customer service issue with BB&T Bank from June 2018

14 views
 | 
352 similar
 | 
0 following
Help with my BB&T Bank issue
How did GetHuman-screamw do it?
Waiting to hear how GetHuman-screamw fixed the problem to share with other customers.
The issue in GetHuman-screamw's own words
We live in MARIETTA ,PA. *****. We have been happy with the BB&T , it's pretty close, Terri Hundert opened our account. She is so*Professional, and a lovely person. Becky, *Is behind the teller window, and of late is quite rude to us. On the phone, and in person. Like the is the protectorate tell of The bank. We had a meeting with Terri, Tom forgot his bankbook. I called to see if it was there, Terri wud not take a few minutes to *Walk around , to peek in , even tho Terri had customers. I'm sure ,Terri would have handed it to her. Tom went over himself. We thot that this bank acheived what no other bank had. A family atmosphere! She needs to be retrained in guest recovery. Been there I'm sure , a good while. I worked ** yrs, was *Trained in guest , happiness, and recovery.*In the restaurant, we said," you can make up for a bad meal, with good service, but not *Make up bad service with any kind of meal!*Dyanne Wagner
GetHuman-screamw did not yet indicate what BB&T Bank should do to make this right.
I have an issue with BB&T Bank too
How GetHuman-screamw fixed the problem
We are waiting for GetHuman-screamw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get BB&T Bank's attention and get better help faster. Tap below to get started.
Having BB&T Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-screamw fixes it.
This email address isn't valid

BB&T Bank

Customer service issue
Reported by GetHuman-screamw
Jun 5th, 2018 - a yr ago
I have an issue with BB&T Bank too
Fixed
Seen by 14 customers so far
Similar issue to 352 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman-screamw started working on this issue
Jun 5th, 2018 3:48pm
GetHuman-screamw confirmed the issue is fixed. Hooray!
Jun 5th, 2018 4:01pm