We live in MARIETTA ,PA. *****. We have been happy with the BB&T , it's pretty close, Terri Hundert opened our account. She is so*Professional, and a lovely person. Becky, *Is behind the teller window, and of late is quite rude to us. On the phone, and in person. Like the is the protectorate tell of The bank. We had a meeting with Terri, Tom forgot his bankbook. I called to see if it was there, Terri wud not take a few minutes to *Walk around , to peek in , even tho Terri had customers. I'm sure ,Terri would have handed it to her. Tom went over himself. We thot that this bank acheived what no other bank had. A family atmosphere! She needs to be retrained in guest recovery. Been there I'm sure , a good while. I worked ** yrs, was *Trained in guest , happiness, and recovery.*In the restaurant, we said," you can make up for a bad meal, with good service, but not *Make up bad service with any kind of meal!*Dyanne Wagner
GetHuman-screamw did not yet indicate what BB&T Bank should do to make this right.