I need to make a late payment correction and I don’t have the time to Wait all day for...

GetHuman180850's customer service issue with BB&T Bank from April 2018

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Name on the account, Billing address, Account holders birthday, Last 4 of SSN, and Full card number
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The issue in GetHuman180850's own words
I need to make a late payment correction and I don’t have the time to Wait all day for a service agent. I want to make a payment.
GetHuman180850 did not yet indicate what BB&T Bank should do to make this right.
I have an issue with BB&T Bank too
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BB&T Bank

Customer service issue
Reported by GetHuman180850
Apr 26th, 2018 - 5 mons ago
I have an issue with BB&T Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 580 others
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Timeline
GetHuman180850 started working on this issue
Apr 26th 6:22pm