I need to make a late payment correction and I don’t have the time to Wait all day for...

GetHuman180850's customer service issue with BB&T Bank from April 2018

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Help with my BB&T Bank issue
Before contacting them, items GetHuman180850 may need:
Name on the account, Billing address, Account holders birthday, Last 4 of SSN, and Full card number
GetHuman180850's next move: have a BB&T Bank rep call.
Always use the GetHuman Phone tocall BB&T Bank. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman180850's own words:
I need to make a late payment correction and I don’t have the time to Wait all day for a service agent. I want to make a payment.
I trust that BB&T Bank will make this right and come up with a resolution that is fair.
Help with my BB&T Bank issue
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BB&T Bank

Customer service issue
Reported by GetHuman180850
Apr 26th, 2018 - 3 mons ago
I have an issue with BB&T Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 316 others
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Timeline
GetHuman180850 started working on this issue
Apr 26th 6:22pm