Bought a super duty truck. Autonation put new tires on truck. Tires will not stay balan...

GetHuman-clrassoc's customer service issue with Autonation from November 2018

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The issue in GetHuman-clrassoc's own words
Bought a super duty truck. Autonation put new tires on truck. Tires will not stay balanced at all. They have balanced them over and over. I keep going back due to them being brand new tires on a truck I just bought. The GSM the sales person and service manager tell me not to drive highway speed. There new crappy tires. Buy better tires. There is nothing they can do. There new tires. Well the “new” tires are obviously defective and they say if they put a claim in it won’t matter. The tires will not stay in balance have been out of balance everytime they re balance them. They refuse to correct the issue and talk to me like I’m stupid. As don’t drive highway speeds. All tires do that on trucks. Really? I told myself I wold never buy from another autonation after I did years ago. I did it anyways and again I’m getting screwed and treated like a moron. Further more they admit they put new crappy tires on. Cheapest tires they could find. Either way they should stay in balance.

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Autonation

Customer service issue
Reported by GetHuman-clrassoc
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 84 others
0 customers following this

Timeline

GetHuman-clrassoc started working on this issue
Nov 9th, 2018 5:26pm

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