I have **** A* Quattro that had the pistons replaced due to oil consumption issues whic...

GetHuman-popescuj's customer service issue with Audi of America from February 2019

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The issue in GetHuman-popescuj's own words
I have **** A* Quattro that had the pistons replaced due to oil consumption issues which Audi knew about. They did not replace the timing chain and the tensioner which are also known issues that Audi knew would fail an item that was listed as being a for life no fail item.. I’m currently looking at a blown motor that I should not and cannot afford to replace. Since Audi knew they had issues with the B* chain and chain tensioners but they chose not to issue a recall, they should be responsible for the entire repair*replacement of my blown motor. Most of my family members have had nothing but Audi’s in the past, and i would hate to have to never buy one again due to extremely bad customer service and negligence at the hands of AofA, please help rectify this issue, thank you.

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Audi of America

Customer service issue
Reported by GetHuman-popescuj
Feb 9th, 2019 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 99 others
0 customers following this

Timeline

GetHuman-popescuj started working on this issue
Feb 9th, 2019 6:20pm

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