I have been a dedicated Audi customers for *** years and currently have two Audi's. My...

GetHuman-halfade's customer service issue with Audi of America from December 2018

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The issue in GetHuman-halfade's own words
I have been a dedicated Audi customers for *** years and currently have two Audi's. My **** Audi A* lost its safety side assist feature which is one of the primary features and reasons I purchased these carsfrom Audi. I took the car to the mechanic to look into it and the mechanic (an Audi certified specialist) told me out of all his years in Audi service (* years) he has never had this issue occur. He called for a price of the module to fix this safety issue and the cost was $***. just for the part. I called Audi customer service weeks ago requesting support and no one has gotten back to me with any assistance to help. I spoke to a Shannon weeks ago. I'm a senior citizen who loss my job last June and I simply can't afford such a price for one part especially a safety assist part. Please contact me with assistance. Hal Faden is my name. My telephone number is ***-***-****. Thank you very much....

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Audi of America

Customer service issue
Reported by GetHuman-halfade
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 64 others
0 customers following this

Timeline

GetHuman-halfade started working on this issue
Dec 24th, 2018 7:40pm

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