Hi, Monday morning all of sudden a laptop got switched off and dint started we try to p...

GetHuman5046057's Device Support issue with Asus from July 2020

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The issue in GetHuman5046057's own words
Hi, Monday morning all of sudden a laptop got switched off and dint started we try to put on charging but not light were power on.We contacted asus customer service same day .They told our warranty was expired .We wear shick to hear that as we bought in august **th tried calling croma store but all was closed.Then very next day visited croma and got to know thay they mistakenly put wrong no for which rhey rectified and send email yestetday.Today again we called up asus they told onsite visit not possible so need to visit service centre in mumbai andheri so visited the same and really surprised to see the office closed before going tried there no several times but it was buzy.How pathetic asus services are there really dissapointed witj your entire system because of croma mistake first we suffered then no services at our place .In this pandemic sitituation we are expecting support but we have to travel were there is a restiction of * km travelling still we did .Now tell me how more we should suffer and why because we opt for Asus ....Ill make sure to tweet this to asus ceo.

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Asus

Device Support issue
Reported by GetHuman5046057
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 399 others
0 customers following this

Timeline

GetHuman5046057 started working on this issue
Jul 9th 7:48am

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