I have owned my asus zenbook for * weeks. Today while using iy, my touchpad stopped wor...

GetHuman-rheaeyou's customer service issue with Asus from June 2018

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The issue in GetHuman-rheaeyou's own words
I have owned my asus zenbook for * weeks. Today while using iy, my touchpad stopped working. I used my phone to look this issue up, and discovered that other people with this issue were able to fix it by switching a toggle in touchpad settings. I purchased a mouse and used this to open my laptop and get to settings. In settings, i doscovered I didnt have touchpad settings, therefore unable to fix my issue. I would like to be able to use my touchpad.
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Asus

Customer service issue
Reported by GetHuman-rheaeyou
Jun 24th, 2018 - 4 mons ago
I have an issue with Asus too
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Seen by 3 customers so far
Similar issue to 86 others
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Timeline
GetHuman-rheaeyou started working on this issue
Jun 24th 9:19pm