I filed a claim with Asurion to get a replacement phone for $***.**. I order the new ph...

GetHuman-beckyms's customer service issue with Asurion from August 2019

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The issue in GetHuman-beckyms's own words
I filed a claim with Asurion to get a replacement phone for $***.**. I order the new phone online, I got the a replacement IPhone * Plus. The only problem is, the speakers on the new phone only half works. At the bottom, One side has no sound and the other is very low. I can hardly hear anything when I have a phone call, play music, etc. I adjusted the volumes. Nothing is working. I was wondering What Asurion can do to help me with my new broken phone. I thought when I order a new phone everything on it would be working. *Please and thank you

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Customer service issue
Reported by GetHuman-beckyms
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 50 customers so far
Similar issue to 3033 others
0 customers following this


GetHuman-beckyms started working on this issue
Aug 9th, 2019 3:44pm