I am an ATT customer .have been trying to contact asurion Customer care many times sinc...

GetHuman-vidyak's customer service issue with Asurion from October 2018

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The issue in GetHuman-vidyak's own words
I am an ATT customer .have been trying to contact asurion Customer care many times since yesterday to check the status of my claim inorder to submit the documents. I enter the correct passcode but the automated system just does not recognize even the ATT customer care tried doing the same thing but in vain , not sure if Asurion has an issue identifying the ATT passcode . I am not able to go further in the claim process because of this issue.**Please help
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Customer service issue
Reported by GetHuman-vidyak
Oct 10th, 2018 - 3 mons ago
I have an issue with Asurion too
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Seen by 3 customers so far
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GetHuman-vidyak started working on this issue
Oct 10th, 2018 6:29pm