I am an ATT customer .have been trying to contact asurion Customer care many times sinc...

GetHuman-vidyak's customer service issue with Asurion from October 2018

3 views
 | 
835 similar
 | 
0 following
Help with my Asurion issue
First: share to improve GetHuman-vidyak's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vidyak's next move: call Asurion.
The best way to get your problem resolved is to tap the button below to start calling Asurion. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-vidyak may need:
Where was the device purchased, Billing address, Claim number, Account phone number, and Cell service provider
Tip from another customer
Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman-vidyak's own words
I am an ATT customer .have been trying to contact asurion Customer care many times since yesterday to check the status of my claim inorder to submit the documents. I enter the correct passcode but the automated system just does not recognize even the ATT customer care tried doing the same thing but in vain , not sure if Asurion has an issue identifying the ATT passcode . I am not able to go further in the claim process because of this issue.**Please help
GetHuman-vidyak did not yet indicate what Asurion should do to make this right.
I have an issue with Asurion too
How GetHuman-vidyak fixed the problem
We are waiting for GetHuman-vidyak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Asurion's attention and get better help faster. Tap below to get started.
Having Asurion issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Asurion email you?
This email address isn't valid
Follow this issue
See how GetHuman-vidyak fixes it.
This email address isn't valid

Asurion

Customer service issue
Reported by GetHuman-vidyak
Oct 10th, 2018 - a mon ago
I have an issue with Asurion too
Not resolved
Seen by 3 customers so far
Similar issue to 835 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vidyak started working on this issue
Oct 10th 6:29pm