good morning *I have bought a computer that has this motherboard in it*model : ASRock B...

GetHuman4472063's customer service issue with Asrock from March 2020

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good morning *I have bought a computer that has this motherboard in it*model : ASRock B***M*since it does not feature wifi connection, i bought a wifi pci xpress card *this one**https:**www.silverstonetek.com*product.php?pid****&area*en**i connected on the only free mini pci-x port on the motherboard but i did not see it being recognized either during post and nor in Widnows ** device manager. My first thought was that the wifi card i purchased -a few days ago- was faulty, so i connected it on my older computer's Gigabyte motherboard and it was instantly recognized and also saw that it had got an IRQ number as expected.**My question is, if there's there a certain setting in the Bios of your B***M motherboard which is not enabled by default which i need to change in order for this wifi card to by recognized and operate normally?**thank you for your time and attention**Best regards*George J. Gialouris

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Asrock

Customer service issue
Reported by GetHuman4472063
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 40 others
0 customers following this

Timeline

GetHuman4472063 started working on this issue
Mar 16th 10:10am

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