received our luggage * days after we arrived to our destination

GetHuman-laiarias's customer service issue with Asiana Airlines from August 2018

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The issue in GetHuman-laiarias's own words
got our * luggages * days after we arrived at our destination...fr Rchester NY- Cebu, Philippines. we have to buy personal items when we got to our destination fr head to toe. this is so unacceptable! pls check one of our luggage ***********. I am definitely filing a complain. you can also contack me at ***-***-****
very frustrating since we arrived to our destination with nothing...we dont have any clothes, everything is in our luggage!
we need luggage compensation for all the inconvenience this caused us and most specially for the stress that we have been through
this is our first time to fly Asiana. never thought that this would happen to us
I have to ask a friend to follow up with our luggages. was told that our luggages was sent back...why why why??? that is so unacceptable. to think that we have been waiting for our luggage
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Asiana Airlines

luggage
Customer service issue
Reported by GetHuman-laiarias
Aug 18th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 143 others
0 customers following this
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Timeline

GetHuman-laiarias started working on this issue
Aug 18th, 2018 9:15pm
GetHuman-laiarias indicated the issue is not fixed yet.
Aug 21st, 2018 2:20am
GetHuman-laiarias indicated the issue is not fixed yet.
Aug 21st, 2018 2:22am
GetHuman-laiarias indicated the issue is not fixed yet.
Aug 21st, 2018 2:22am
GetHuman-laiarias indicated the issue is not fixed yet.
Aug 22nd, 2018 2:37am
GetHuman-laiarias indicated the issue is not fixed yet.
Aug 22nd, 2018 11:41pm
GetHuman-laiarias indicated the issue is not fixed yet.
Aug 23rd, 2018 10:50pm