Order ************* We receive the order and the side panel to the drawer was cracked...
GetHuman4766189's customer service issue with Ashley Furniture from May 2020
Help with my Ashley Furniture issue
First: share to improve GetHuman4766189's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4766189 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman4766189's own words
Order ************* We receive the order and the side panel to the drawer was cracked, to the point that we won't be able to put the dresser together. I have been on hold with customer service the past * days for over an hour each day just to be disconnected. Please advise as how I can return the damage merchandise, get a replacement panel or a credit back to my credit card
GetHuman4766189 did not yet indicate what Ashley Furniture should do to make this right.
I have an issue with Ashley Furniture too
How GetHuman4766189 fixed the problem
We are waiting for GetHuman4766189 to fix the problem and share the solution with the rest of us customers.
Please help with my Ashley Furniture issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.