I purchased a chair on ********* and it was delivered on *********. That evening l noti...

GetHuman-disserve's customer service issue with Ashley Furniture from March 2019

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The issue in GetHuman-disserve's own words
I purchased a chair on ********* and it was delivered on *********. That evening l noticed that the left frame appeared to be broken. Immediately called customer service and a technician’s appointment was made. Two weeks later when the technician inspected the chair, he agreed the frame was broken and indicated *that Ashley Furniture would probably replace the chair. Well now they tell me that they will repair the chair. I paid for a new chair not a repaired chair.
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Ashley Furniture

Customer service issue
Reported by GetHuman-disserve
Mar 12th, 2019 - 5 mons ago
I have an issue with Ashley Furniture too
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Seen by 6 customers so far
Similar issue to 435 others
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GetHuman-disserve started working on this issue
Mar 12th 3:51am