I purchased a chair on ********* and it was delivered on *********. That evening l noti...
GetHuman-disserve's customer service issue with Ashley Furniture from March 2019
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The issue in GetHuman-disserve's own words
I purchased a chair on ********* and it was delivered on *********. That evening l noticed that the left frame appeared to be broken. Immediately called customer service and a technician’s appointment was made. Two weeks later when the technician inspected the chair, he agreed the frame was broken and indicated *that Ashley Furniture would probably replace the chair. Well now they tell me that they will repair the chair. I paid for a new chair not a repaired chair.
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