I have a brand new iPhone * just purchased today, and i am having trouble setting it up...

GetHuman1345278's customer service issue with AppleCare from October 2018

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The issue in GetHuman1345278's own words
I have a brand new iPhone * just purchased today, and i am having trouble setting it up. The contents of my old iPhone *s is stored on my iMac. When I chose that option, there was a message that said something about the info being invalid and to try again later. So I tried to set it up as a new iPhone, which was a mistake. My iPhone *s is not listed in the list of devices to restore from, and now i'm lost! Any immediate help would be really appreciated.
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AppleCare

Customer service issue
Reported by GetHuman1345278
Oct 15th, 2018 - 2 mons ago
I have an issue with AppleCare too
Not resolved
Seen by 2 customers so far
Similar issue to 605 others
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Timeline
GetHuman1345278 started working on this issue
Oct 15th 12:19am