Asking for payment info when I steady paid

GetHuman618626's Technical Support issue with AppleCare from April 2018

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Help with my AppleCare issue
Before contacting them, items GetHuman618626 may need:
Where was the item purchased, Order number, Billing address, and Name on the account
GetHuman618626's next move: have a AppleCare rep call.
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The issue and preferred resolution, in GetHuman618626's own words:
The problem I ran into: Asking for payment info when I steady paid
I trust that AppleCare will make this right and come up with a resolution that is fair.
Help with my AppleCare issue
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AppleCare

Technical Support issue
Reported by GetHuman618626
Apr 22nd, 2018 - 3 mons ago
I have an issue with AppleCare too
Not resolved
Seen by 1 customer so far
Similar issue to 273 others
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Timeline
GetHuman618626 started working on this issue
Apr 22nd 4:05am