I have always been a Samsung user until I let my son and his dad talk me Into an iPhone...

GetHuman4873800's Warranty and Repairs issue with Apple from May 2020

Help with my Apple issue
First: share to improve GetHuman4873800's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4873800 may need:
Order number, Billing address, Apple ID, and Phone number on account
Top Tip from another customer
For any warranty and repairs, you should bring your Mac, iPad, iPhone or iPod into an Apple store. You can use this link https://www.apple.com/retail/ to find the closest store to your current location. After you bring in the item they may send you to the repairs section to get your item fixed. Some items take 2 hours and others may take up to a week to fix. If you cannot find an Apple store close to then call into 800-275-2273 to speak to a human rep. When you call, say which device you are having an issue with for example “iPhone”. You will then need to say “Technical support”, from there you should be transferred to a human rep at Apple.
The issue in GetHuman4873800's own words
I have always been a Samsung user until I let my son and his dad talk me Into an iPhone so my son and I got apple * phones that didn’t last long. We went to Verizon they swapped them for apple *’s. For my phone I called Verizon and paid for my phone in full didn’t want it added to my bill. Less than a year later I’m on with Verizon who sold me a brand new * series but will be replacing it with a refurbished phone!!! That’s bull **** I paid over $*** for this phone and they want me to send it back while they send me a replacement that once belonged to someone else. I’ve never in my life heard of such a thing and would like to speak to someone in upper management please ASAP thank you I’m disabled and in a fixed income took a long time to save for this iPhone that’s stopped working in less than a year!!!

GetHuman4873800 did not yet indicate what Apple should do to make this right.

How GetHuman4873800 fixed the problem

We are waiting for GetHuman4873800 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Apple customer problems.
What Are the Best Phones for Kids?How Do I Change My Apple ID Email?How Do I Recover My Itunes Account?How Do I Port My Iphone to a New Phone?Is It Worth It to Keep Updating My Mac Os Software?
Do you have a customer issue as well?
We can help you get Apple's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Apple issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Warranty and Repairs issue
Reported by GetHuman4873800
May 26th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 3338 others
0 customers following this


GetHuman4873800 started working on this issue
May 26th, 2020 10:58pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies