I called last week about some charges I had that I don't know anything about and they t...

GetHuman4864426's Dispute a Charge issue with Apple from May 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4864426's own words
I called last week about some charges I had that I don't know anything about and they took it out of my bank account. I talk to a lady and she told me that it will take up to ** hrs or two to three weeks for a refund. The amounts that I am talking about are $** and $**.**, and there was another one $*.**. I haven't seen those amounts refunded to my account. I haven't gave my info out to noone. She ask me about people emails and i told her everyone email, but it wasn't none of those. I am furious because because i had money tooken out of my account and don't know who did it. I would like for those charges be refunded back to my card. I would like for someone to call me about this matter ***-***-****
I want them to refund my money back to my bank card.
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Apple

Dispute a Charge issue
Reported by GetHuman4864426
May 24th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 3347 others
0 customers following this

Timeline

GetHuman4864426 started working on this issue
May 24th, 2020 2:10pm