I’m trying to start new service at an apartment I’m moving into. I called on Thursday o...

GetHuman820922's customer service issue with Appalachian Power Co (WV) from June 2018

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The issue and preferred resolution, in GetHuman820922's own words:
I’m trying to start new service at an apartment I’m moving into. I called on Thursday of last week, was told someone would call me the next day to set it up, and no one ever called, and I still haven’t heard from anyone today. I work all day and can’t call while I’m at work. Please help me resolve this issue. I’m anxious to get moved in already..
I trust that Appalachian Power Co (WV) will make this right and come up with a resolution that is fair.
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Appalachian Power Co (WV)

Customer service issue
Reported by GetHuman820922
Jun 26th, 2018 - 2 mons ago
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GetHuman820922 started working on this issue
Jun 26th 1:54am