Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1638106 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman1638106's own words
Get an answer to the above question ... Trying to find out why BP medication not covered, even though it says it does in the web site. Every time we call and ask for representative it transfers then hangs up. REALLY FRUSTRATING.**What do we need to do to TALK TO A HUMAN?
My time is important, we spent over an hour trying to get through, and never did. You can't just stop taking BP medication because you won't cover it.
Not hanging up the phone every time we try to get a representative - get rid of the robotic phone tree
Customer since Aug **** - didn't have a choice because we moved and could not keep our insurance. Expect to be able to TALK TO SOMEONE
Using get human - still didn't get a person
I have an issue with Anthem Blue Cross & Blue Shield too
How GetHuman1638106 fixed the problem
We are waiting for GetHuman1638106 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.