they sent me to the wrong place - Get an email - I was on hold for ** min for them to t...

GetHuman566472's customer service issue with Anthem Blue Cross & Blue Shield from April 2018

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The issue in GetHuman566472's own words
Get an email ... they sent me to the wrong place
I was on hold for ** min for them to tell me they transfered me to the wrong place
to speak to someone
I have an issue with Anthem Blue Cross & Blue Shield too
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Customer service issue
Reported by GetHuman566472
Apr 3rd, 2018 - a yr ago
I have an issue with Anthem Blue Cross & Blue Shield too
Not resolved
Seen by 2 customers so far
Similar issue to 564 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman566472 started working on this issue
Apr 3rd, 2018 6:55pm
GetHuman566472 reviewed the items needed
Apr 3rd, 2018 6:55pm