I was on animal jam streaming with my friends and I did not give my password to anybody...

GetHuman-forkassi's Hacked Account issue with Animal Jam from December 2019

Help with my Animal Jam issue
First: share to improve GetHuman-forkassi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-forkassi may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-forkassi's own words
I was on animal jam streaming with my friends and I did not give my password to anybody, and someone commented that I'm going to get hacked and I did, they logged me out so I changed my pass and they did it again, it was all on video as well, the moment I logged back in my whole game was wiped, all my art and spikes and headdress and everything, my youtube is Saphireblue****, it was my most recent, my password was changed multiple times and still got hacked, I was using a secure software that did not need my password but I dont know how to get anything back, I have been playing over * years and go a lot of stuff, they also took my pets as well, o dont want to get banned, my account on AJ is saphireblue****

GetHuman-forkassi did not yet indicate what Animal Jam should do to make this right.

How GetHuman-forkassi fixed the problem

We are waiting for GetHuman-forkassi to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Animal Jam customer problems.
How Do I Get Back a Hacked Animaljam Account?How Do I Recover a Suspended Animaljam Account?How Do I Get a Refund from Animal Jam?
Do you have a customer issue as well?
We can help you get Animal Jam's attention and get better help faster. Tap below to get started.
Having Animal Jam issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Animal Jam

Hacked Account issue
Reported by GetHuman-forkassi
Dec 14th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 641 others
0 customers following this


GetHuman-forkassi started working on this issue
Dec 14th, 2019 5:28am

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies