Hello! On Animal Jam: Play Wild, I got hacked, and my galaxy wings and practically all...

GetHuman-swoosles's Hacked Account issue with Animal Jam from May 2019

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Before contacting them, items GetHuman-swoosles may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-swoosles's own words
Hello! On Animal Jam: Play Wild, I got hacked, and my galaxy wings and practically all my items are gone! My whole inventory was wiped, besides the den items, so could you please give me some items back? Please make sure these two items are in my inventory: Galaxy Wings, Dragon Mask. Thank you for reading, and my account name is Alfbear. I have not told my father about this, I have not seen him since this happened. Animal Jam, you are a very reliable game source, thank you!

GetHuman-swoosles did not yet indicate what Animal Jam should do to make this right.

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Animal Jam

Hacked Account issue
Reported by GetHuman-swoosles
May 9th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1509 others
0 customers following this

Timeline

GetHuman-swoosles started working on this issue
May 9th, 2019 11:04pm
GetHuman-swoosles indicated the issue is not fixed yet.
May 10th, 2019 11:48am

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