Hey Animal Jam I have a first account on the Animal Jam game on my phone and now I can...

GetHuman-webbslin's customer service issue with Animal Jam from July 2018

Help with my Animal Jam issue
The issue in GetHuman-webbslin's own words
Hey Animal Jam I have a first account on the Animal Jam game on my phone and now I can't login because I don't remember my password so and the first account of my username is DragonForte and I have a lot of progress on that game and I do not want to lose it and my friends on the game was telling me to use Animal Jam on the computer and I was going to do that but the computer of Animal Jam has said that it didn't have in yalls records so tell me what's the problem with that when there is an account with a username DragonForte
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Animal Jam

Customer service issue
Reported by GetHuman-webbslin
Jul 19th, 2018 - 7 mons ago
I have an issue with Animal Jam too
Fixed
Seen by 29 customers so far
Similar issue to 197 others
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Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman-webbslin started working on this issue
Jul 19th, 2018 5:28pm
GetHuman-webbslin indicated the issue is not fixed yet.
Jul 20th, 2018 1:48pm
GetHuman-webbslin indicated the issue is not fixed yet.
Jul 20th, 2018 1:54pm