Ancestry has been charging my account for the past three (that I know of) months the am...

GetHuman-dishong's customer service issue with Ancestry.com from March 2021

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The issue in GetHuman-dishong's own words
Ancestry has been charging my account for the past three (that I know of) months the amount of $**.**. This is without my permission. They have failed to tell me why I was charged. They gave me no reasonable answer. I was recently widowed and hadn't checked the account for awhile. It is an account that is used for specific reasons. T me this is an unforgivable abuse of trust. I have been a member since the late **'s. I definitely deserve a * month refund.

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Ancestry.com

Customer service issue
Reported by GetHuman-dishong
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 1431 others
0 customers following this

Timeline

GetHuman-dishong started working on this issue
Mar 20th 2:22am
GetHuman-dishong indicated the issue is not fixed yet.
Mar 20th 2:24am
GetHuman-dishong indicated the issue is not fixed yet.
Mar 20th 2:24am
GetHuman-dishong indicated the issue is not fixed yet.
Mar 20th 2:24am
GetHuman-dishong indicated the issue is not fixed yet.
Mar 20th 2:26am
GetHuman-dishong indicated the issue is not fixed yet.
Mar 20th 2:26am
GetHuman-dishong indicated the issue is not fixed yet.
Mar 20th 2:40am

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